Assist Gippsland

Founded in mid-2019, Assist Gippsland was born from a deep understanding of the unmet needs within our rural communities — and a strong determination to make a difference. As the world faced new challenges in 2020, our small team stepped up, providing personalised, high-quality supports when they were needed most. What began as a local, family-driven service quickly grew out of necessity and commitment to providing truly participant-centred care across the Wellington Shire.

Over the years, we’ve continued to grow — not just in size, but in strength, purpose, and connection. And today, we’re proud to share that Assist Gippsland is now a fully registered NDIS provider, recognised for delivering safe, reliable, and inclusive supports to people across our region.

Our registration marks an exciting new chapter — one that reflects our dedication to quality, compliance, and continuous improvement. It allows us to broaden our services, including Support Coordination, Recovery Coaching, and a growing range of community and group programs based at The Heart, our vibrant new hub space.

At our core, we remain the same caring, community-minded organisation we’ve always been. Our team has a genuine passion for the people and places we serve. We work hand-in-hand with participants to tailor supports that reflect individual goals and aspirations — whether that means organising daily life, building confidence, or re-engaging with the community.

We believe in supporting the whole person — and in the power of feeling welcomed, included, and empowered. Assist Gippsland isn’t here for the short term; we’re committed to being a long-standing pillar of support in Gippsland for many years to come.

Our Vision

To be a trusted and inclusive leader in empowering individuals with diverse abilities to achieve their full potential, fostering stronger communities through collaboration, respect, and meaningful connections.

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Our Mission

• Deliver Outstanding Participant-Centred Services
  We provide personalised, high-quality support that’s responsive to the needs, preferences, and dreams of each individual.

• Foster Inclusivity and Diversity
  We champion equality and embrace the uniqueness of every person — creating accessible and safe spaces for all.

• Build Strong Community Connections
  We collaborate with local businesses and organisations to open doors for participants and promote true inclusion.

• Promote Empowerment and Independence
  We help participants build on their strengths, make informed choices, and take confident steps toward independence.

• Uphold Integrity and Trust
  Through transparency, accountability, and ongoing improvement, we earn the trust of those we serve — and honour it every day.

Our Values

Inclusivity
We create welcoming spaces that celebrate individuality, honour diversity, and promote equal access for all.

Collaboration and Partnership
We work side-by-side with participants, families, and stakeholders to co-design supports that truly matter.

Community Connection
We encourage active participation in community life, nurturing a sense of belonging and promoting meaningful relationships.

Respect and Empowerment
We place participants at the heart of every decision, respecting their rights, dignity, and potential.

Integrity and Trust
We communicate openly, act ethically, and strive for excellence in all that we do.